Your Privacy Matters
This Privacy Policy outlines how we collect, use, and protect your personal information. We prioritize your privacy and are committed to safeguarding your data.
- Ensure you remove the existing class from the content27_link item to allow Webflow's native current state to function correctly.
- To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
- For the first click, choose the custom animation 'Content 28 table of contents [Expand]' and for the second click, select 'Content 28 table of contents [Collapse]'.
- In the Trigger Settings, make sure to uncheck all options except for Desktop and above to avoid issues on smaller devices.
Tax Deed Pro, LLC (“TDP,” “we,” “us,” or “our”) respects your privacy and is committed to transparency about how we collect, use, store, and share your personal information. This Privacy Policy applies to all visitors and users of taxdeedpro.com and all TDP products and services, including subscriptions, coaching programs, webinars, and courses.
By using TDP’s Website or services, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy is to be read together with TDP’s Terms and Conditions, available at https://www.taxdeedpro.com/terms-and-conditions. Each document incorporates the other by reference, and together they constitute the full agreement between you and TDP.
Capitalized terms not defined here have the meanings given in the Terms and Conditions.
1. Information We Collect
1a. Information You Provide Directly
We collect information you provide when you:
- Create a free trial or paid account (name, email address, phone number)
- Log in to your account — TDP uses a passwordless login system; access is granted via a 6-digit code sent to your registered email address. No password is created or stored.
- Purchase a subscription, coaching package, or other product (name, billing address, payment information)
- Register for or attend a webinar (name, email address, phone number, registration details)
- Contact us for support or information (name, email, message content)
- Opt in to SMS or email communications (phone number, email address)
- Submit content, questions, or comments within TDP’s platform or sessions
1b. Payment Information
Payment transactions are processed by Stripe and GoHighLevel Payments on our behalf. TDP does not store full credit card numbers, CVV codes, or complete payment card data on its own servers. Payment processors receive your billing name, billing address, and payment card details necessary to complete the transaction. These processors maintain their own privacy and security practices. We retain transaction records including amounts, dates, and product descriptions for accounting and legal compliance purposes.
1c. Session and Participation Data
When you attend a TDP webinar, group coaching session, or one-on-one coaching call, you may share the following with TDP and the platform hosting the session:
- Audio and video content if you choose to activate your camera or microphone
- Screen-share content if you choose to share your screen
- Chat messages submitted during sessions
Sessions may be recorded using any platform or recording technology TDP selects. By participating in any TDP session, you consent to recording as described in TDP’s Terms and Conditions, Section 7 (Recording and Likeness Release). TDP currently uses Zoom to host sessions; Zoom operates under its own privacy policy, available at zoom.us/privacy. TDP is not responsible for Zoom’s data practices. If TDP changes its session platform, this Policy will be updated accordingly.
1d. Automatically Collected Information
When you visit our Website, we and our technology partners automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, operating system, and device type
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and search terms used to find our site
- Cookie identifiers and session data
1e. Free Trial Account Data
When you create a free trial account, we collect your name, email address, and phone number. No credit card or payment information is collected during the free trial, consistent with TDP’s Terms and Conditions, Section 5a. Trial account data is retained and may be used for follow-up communications as described in this Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to TDP’s platform and services
- To authenticate your identity via passwordless email login
- To process payments and maintain transaction records
- To deliver coaching sessions, webinars, courses, and other purchased services
- To communicate with you about your account, sessions, scheduling, and support
- To send marketing and promotional emails, webinar invitations, and educational content (you may opt out at any time)
- To send SMS messages as described in TDP’s Terms and Conditions, Section 15
- To improve the Website, platform, and services through analytics and usage data
- To use recordings of sessions and user-submitted content for marketing, advertising, training, course materials, and promotional content as described in TDP’s Terms and Conditions, Sections 7 and 11
- To comply with legal obligations and enforce TDP’s Terms and Conditions
- To detect, investigate, and prevent fraud, chargebacks, and abuse
3. Cookies and Tracking Technologies
3a. What We Use
TDP’s Website uses cookies and similar tracking technologies including:
- Essential cookies required for the Website to function (session management, login state)
- Analytics cookies via Google Analytics to understand how visitors use the site, which pages are most visited, and how traffic arrives
- Advertising and retargeting cookies via the Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns and to serve relevant ads to visitors on Facebook and Instagram
3b. What This Means for You
Google Analytics collects anonymized usage data and shares it with Google in accordance with Google’s privacy policy. The Meta Pixel may associate your visit to our Website with your Facebook or Instagram profile for advertising purposes, subject to Meta’s privacy policy.
You may manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect Website functionality. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and opt out of Meta ad targeting through your Facebook ad preferences settings.
4. How We Share Your Information
4a. We Do Not Sell Your Data
TDP does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4b. Service Providers
We share personal information with trusted third-party service providers who assist us in operating our business. These providers are authorized to use your information only as necessary to provide services to TDP and are contractually required to protect your data. Current key service providers include:
- GoHighLevel (GHL) — CRM, email marketing, SMS delivery, funnel management, and payment processing. Data shared: name, email, phone number, purchase history, communication history.
- Mailchimp — Email marketing and list management. Data shared: name, email address, and list segmentation tags.
- Zoom — Current session hosting platform for webinars and coaching calls. Data shared: name, email address, and any content shared during sessions.
- Stripe — Payment processing. Data shared: billing name, billing address, and payment card information necessary to complete transactions.
- Google — Analytics (Google Analytics). Data shared: anonymized usage and behavioral data.
- Meta (Facebook) — Advertising analytics (Meta Pixel). Data shared: Website visit events associated with your browser or device.
4c. Legal Requirements
We may disclose your information where required to do so by law, court order, subpoena, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of TDP, our users, or others.
4d. Business Transfers
In the event TDP is involved in a merger, acquisition, asset sale, or business reorganization, your personal information may be transferred as part of that transaction. We will provide notice of such a transfer and any material changes to this Privacy Policy.
5. Data Retention
5a. Active Accounts
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
5b. Cancelled Accounts and Subscriptions
When you cancel your subscription or close your account, your personal data is retained in our systems unless and until you submit a written deletion request to support@taxdeedpro.com. Retention of data after cancellation allows us to respond to future inquiries, comply with legal and tax obligations, and maintain records of transactions. We do not proactively delete personal data upon cancellation.
5c. TDP-Terminated Accounts
When TDP terminates your access pursuant to TDP’s Terms and Conditions (including termination for chargeback, breach, or other cause), your personal data is retained under the same policy as cancelled accounts: data is retained until you submit a written deletion request to support@taxdeedpro.com, subject to TDP’s legal obligations to retain certain records. Termination of access does not constitute deletion of your data.
5d. Session Recordings
Recordings of webinars, group coaching sessions, and one-on-one coaching calls are retained indefinitely and may be used for the purposes described in TDP’s Terms and Conditions, including marketing, training, and educational content. If you appeared in a recording and wish to request its removal, contact us at support@taxdeedpro.com. We will evaluate removal requests on a case-by-case basis but cannot guarantee removal in all circumstances, particularly where recordings have been incorporated into published marketing or educational content.
5e. Payment Records
Transaction records including purchase amounts, dates, and product descriptions are retained for a minimum of seven (7) years to comply with applicable tax and accounting requirements.
6. Your Rights and Choices
6a. Access and Correction
You may request access to the personal information TDP holds about you, and you may request correction of any inaccurate information, by contacting us at support@taxdeedpro.com.
6b. Deletion Requests
You may request deletion of your personal data by contacting us at support@taxdeedpro.com. We will process deletion requests subject to our legal obligations to retain certain records (e.g., transaction history, tax records). Deletion of your data will result in termination of your account and access to TDP’s platform.
6c. Email Opt-Out
You may unsubscribe from TDP marketing emails at any time by clicking the unsubscribe link in any email or by contacting support@taxdeedpro.com. Opting out of marketing emails does not opt you out of transactional or account-related communications.
6d. SMS Opt-Out
You may opt out of SMS communications at any time by texting STOP to 407-680-3333, consistent with the opt-out process described in TDP’s Terms and Conditions, Section 15b.
6e. California Residents — CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to opt out of the sale of your personal information (TDP does not sell personal information), and the right to non-discrimination for exercising your privacy rights. To exercise your CCPA rights, contact us at support@taxdeedpro.com.
7. Children’s Privacy — COPPA
TDP’s Website and services are intended exclusively for adults aged 18 and older, consistent with the eligibility requirements in TDP’s Terms and Conditions, Section 1. TDP does not knowingly collect, solicit, or retain personal information from persons under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete that information. If you believe we may have collected information from a minor, please contact us immediately at support@taxdeedpro.com.
8. CAN-SPAM Compliance
TDP’s marketing emails comply with the CAN-SPAM Act. Each marketing email includes a clear identification of TDP as the sender, a valid physical mailing address, and a clear mechanism to opt out of future emails. We honor opt-out requests promptly. If you believe you have received an email from TDP in violation of CAN-SPAM, please contact support@taxdeedpro.com.
9. Data Security
TDP implements reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (SSL/TLS), passwordless authentication, access controls, and use of reputable third-party processors with their own security standards.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, TDP cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
10. Third-Party Links
TDP’s Website contains links to third-party websites, county government portals, and other external resources. This Privacy Policy applies only to TDP’s Website and services. TDP is not responsible for the privacy practices of any third-party site. We encourage you to review the privacy policies of any external site you visit.
11. Changes to This Privacy Policy
TDP reserves the right to update or modify this Privacy Policy at any time. Material changes will be reflected by an updated “Last Updated” date at the top of this page. Your continued use of the Website or TDP services after any modification constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions, please contact us at:
Tax Deed Pro, LLC
3601 S Orange Ave
Orlando, FL 32806
support@taxdeedpro.com
407-680-3333
www.taxdeedpro.com
Effective Date
This Privacy Policy is effective as of 01/01/2025
Consent to Receive SMS Messages
By submitting your contact information to Tax Deed Pro or requesting services, you agree to receive SMS messages related to webinars, maintenance updates, scheduling confirmations, and other service-related notifications.
Opt-Out Policy
You can cancel the SMS service at any time. Just text "STOP" to (407) 680-3333. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
After opting out, you may still receive email or phone communications as part of your service agreement.
Message Frequency and Rates
Message frequency will vary depending on your service requests and account activity. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Non-Sharing Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude messaging originator opt-in data and consent; this information will not be shared with any third parties.
Support and Contact
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at support@taxdeedpro.com or 1(407) 680-3333.
- Remove the existing class from the content27_link item to allow Webflow's native current state to be applied automatically.
- To implement interactions that expand and collapse sections in the table of contents, select the content27_h-trigger element, add an element trigger, and choose Mouse click (tap).
- For the first click, choose the custom animation Content 27 table of contents [Expand], and for the second click, select the custom animation Content 27 table of contents [Collapse].
- In the Trigger Settings, uncheck all boxes except for Desktop and above to prevent interactions on tablet and smaller devices, avoiding scrolling issues.
- Ensure to remove the existing class from the content27_link item to allow Webflow's native current state to function correctly.
- To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
- For the first click, choose the custom animation for Content 28 table of contents [Expand], and for the second click, select the custom animation for Content 28 table of contents [Collapse].
- In the Trigger Settings, make sure to uncheck all options except for Desktop and above to avoid interaction issues on tablets and smaller devices.
User Rights Regarding Personal Data
As a user, you have specific rights concerning your personal data. You can access, correct, or delete your information at any time. We value your privacy and ensure that your data is handled with care.
Access to Your Data
You have the right to request access to the personal data we hold about you. This allows you to understand what information we have and how it is being used.
Correction of Data
If you identify any inaccuracies in your personal data, you have the right to request corrections. We encourage you to keep your information up to date for better service.
Deletion of Data
You can request the deletion of your personal data under certain circumstances. We will comply with your request, provided it aligns with our legal obligations.
Data Protection
We take data protection seriously and implement appropriate measures to safeguard your personal information from unauthorized access and misuse.
Changes to This Policy
We may update our Privacy Policy from time to time. It is your responsibility to review this policy periodically for any changes.
Contact Us
If you have any questions about your rights or our privacy practices, please contact us. We are here to assist you and ensure your rights are respected.
Conclusion
Your privacy is important to us, and we are committed to protecting your personal data while providing you with the best service possible.
- Ensure to remove the existing class from the content27_link item to allow Webflow's native current state to take effect.
- To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
- For the first click, choose the custom animation 'Content 27 table of contents [Expand]' and for the second click, select 'Content 27 table of contents [Collapse]'.
- In the Trigger Settings, make sure to uncheck all options except for Desktop and above to avoid issues on smaller devices.
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand how you use our site and improve its functionality.
You have the option to manage your cookie preferences through your browser settings. You can choose to accept all cookies, reject them, or receive a notification when a cookie is being set.
It is important to note that disabling cookies may affect your experience on our site, limiting certain functionalities.
We recommend reviewing your cookie settings regularly to ensure they align with your preferences.
If you have any questions about our cookie policy, please feel free to reach out to our support team.
Your privacy is important to us, and we are committed to being transparent about how we use cookies.
By continuing to use our site, you consent to our use of cookies in accordance with this policy.
You can also find more information about cookies and how to manage them at various online resources.
We appreciate your trust in us and strive to provide a safe browsing experience.
Thank you for taking the time to understand our cookie practices.
- Ensure to remove the existing class from the content27_link item to allow Webflow's native current state to function properly.
- To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
- On the first click, choose the custom animation for Content 28 table of contents [Expand], and for the second click, select Content 28 table of contents [Collapse].
- In the Trigger Settings, make sure to uncheck all options except for Desktop and above to avoid issues on tablet devices and below.
Privacy Policy Overview
At Tax Deed Pro, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
Information Collection
We collect personal information when you register on our site or interact with our services. This may include your name, email address, and other relevant details.
Use of Information
Your information helps us improve our services and communicate effectively with you. We may use your data to send periodic emails or updates regarding your account.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in a secure environment and is only accessible by authorized personnel.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.
Cookies
Our website may use cookies to enhance user experience. You can choose to accept or decline cookies, but this may prevent you from taking full advantage of the site.
Third-Party Services
Occasionally, we may include third-party services on our website. These services have their own privacy policies, and we encourage you to review them.
Changes to Our Privacy Policy
We may update this privacy policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions regarding this privacy policy, please contact us at support@taxdeedpro.com.